Article 1. Purpose

The website is operated and published by PickPocket Lda., whose head office is in Lisbon, Portugal.

The general conditions of sale govern all transactions made on the website Any order placed implies that the customer has read and accepted these conditions unconditionally and irrevocably. PickPocket may change the T&Cs without notice. Any change will have no impact on orders placed on the website before the change.

Article 2. Order Procedure

By checking the box "I accept the general conditions of sale" before proceeding to payment, the customer irrevocably accepts these conditions. The customer can only question them within the framework of his right of withdrawal. Thus, the customer acknowledges that he has read, understood and accepts these conditions.

The customer can place his order 24 hours a day, 7 days a week by connecting to the website The placing of the order is carried out in several stages: select the products, select the quantities, validate the basket, fill in the information relating to the customer, indicate the payment chosen and proceed to payment.

Once the products have been selected and the basket validated, the customer must proceed to the payment of his order on the secure interface. This step will formally and definitively formalize the sales contract that binds it to PickPocket. Validation of the order by the customer is considered as knowingly and unreserved acceptance of the prices and volumes.

PickPocket reserves the right to refuse any order from a customer in the event of said customer's insolvency or in the event of a payment default for the order concerned or a dispute relating to the payment of a previous order.

The computerized registers, kept in PickPocket's computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties.

The archiving of invoices is carried out on a reliable and durable medium that can be produced as proof.

Article 3. Prices

The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

In the event of an order to a country other than Europe, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of the company.

PickPocket reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability.

Article 4. Payment

PickPocket offers different payment methods to its customers. The customer explicitly acknowledges having the rights to use the payment method he has selected.

  • Payment by Credit Card
  • Payment via Paypal
  • Payment via Stripe

The order will only be validated and processed after confirmation of receipt of payment.

Article 5. Delivery

Delivery is made by CTT - Correios de Portugal. After receipt of payment, your order will be shipped within 72 hours. Orders made on holidays and weekends will be dispatched the next business day. Delivery times are generally between 1 and 5 working days depending on the city. These delivery times are given for information only. PickPocket cannot be held responsible in the event of non-compliance with deadlines by CTT carriers. Also, delays in delivery cannot give rise to damages, cancellation of order, withholding, or refusal to take delivery. The customer can have it delivered to his home or to another address specified in advance when placing the order. In case of late shipment, an email will be sent to you to inform you of any consequences on the delivery time indicated to you. PickPocket is not responsible if the customer uses the wrong address when placing an order. If PickPocket has to send the parcel to the customer again, the delivery costs will be at the customer's expense.

Delivery costs are detailed in the Orders area. 

Article 6. Cancellation (right of withdrawal)

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay a penalty.

Returns must be made in their original condition and complete. In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

Return costs are your responsibility. To do this, the customer must contact PickPocket to inform him of his intention to withdraw by e-mail to Once the goods have been received and checked, the customer will be fully reimbursed via the same method of payment made to pay for his order. Thus, the customer's account will be credited with the amount within 20 days of receipt of the goods. The customer will be notified by email once the transaction has been completed.

Article 7. Intellectual property

All elements of the Pickpocketcards site are and remain the exclusive intellectual property of the PickPocket company. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound.

Article 8. Personal data processing

The Pickpocket company reserves the right to collect personal information and personal data concerning you. They are necessary for the management of your order, as well as the improvement of the services and information that we send you.

PickPocket undertakes to communicate your information only to third parties involved in the execution of your order.

This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the law of January 6, 1978 (the Data Protection Act), you have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the website.

Article 9. Applicable law – Judicial authorities

The present T&C are subject to French law. The Parties specifically exclude the application of all United Nation Convention provisions on the International Sales of Goods, dated 11 April 1980.

If no amicable agreement is reached within thirty (30) days of notification via registered letter with acknowledgement of receipt, regarding the other Party’s misconduct, each Party will be able to submit the dispute to the competent authorities at the Court of Appeal in Rennes (France) only, notwithstanding a plurality of respondents or a guaranteed appeal.

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